Franchise Support Manager Customer Service & Call Center - Empire, CA at Geebo

Franchise Support Manager

5.
0 Inland Empire, CA Inland Empire, CA Full-time Full-time $67,000 - $75,000 a year $67,000 - $75,000 a year 6 days ago 6 days ago 6 days ago HIRING IN RIVERSIDE & SAN BERNARDINO Job
Summary:
FujiSan Franchising Corp is one of the leading providers of on-site, hand crafted sushi and other Asian inspired products to grocery stores, warehouse clubs, universities, corporate dining and amusement parks.
Join FujiSan in spreading our belief that sushi-making is a true art that should be enjoyed with all senses.
We are passionate about perfecting our craft and are experts in making sushi and Asian inspired dishes.
The Franchise Support Manager is responsible for the leadership, management, top-line sales growth and achievement of operational excellence in his/her assigned region for the Fujisan Sushi Operation.
Additionally, the Franchise Support Manager is responsible for the relationship with the assigned franchisees and local retailer management.
Minimum Requirements:
High School Diploma required.
Bachelor's Degree preferred.
Sushi chef experience strongly preferred.
Franchise operations experience strongly preferred.
Minimum of 2 years of multi-unit restaurant management, especially Asian and western hot food experience (European, American, Chinese, Japanese, Korean, Indian, Vietnamese).
Relevant certifications preferred (e.
g.
Serv-Safe).
Fluency in English required; bi-lingual in Burmese or Mandarin preferred Knowledge of hazard analysis and critical control points (HAACP).
Essential Functions:
Lead efforts to grow top-line sales through focusing on same store sales increases, increasing the sale of raw materials (through contract compliance efforts), training and coaching franchisees on proper product mix and product display, proper sampling procedures and other actions similar actions for an assigned region.
Conduct and document store visits via audits with the purpose of ensuring contract compliance including but not limited to purchasing raw materials from approved sources, unit producing sufficient SKUs daily, ensuring products are visually appealing and that sampling is done to promote sales.
Develops strong working relationships with our retail partners at the local store level to ensure that our Company remains the preferred vendor.
Ensure government regulations and licensing requirements are met, i.
e.
- business licenses, food handler certificates, and health permits, to ensure sales continue.
Investigate non-compliance issues.
Conduct research on competitors' development and retail price trends.
Provide training to new and existing franchisees on current products and procedures as needed.
Perform at high energy and effectiveness when working out in the field.
Assist the Regional Development Manager with new store openings and identifying franchisee candidates.
Perform other duties as required.
Job Type:
Full-time Pay:
$67,000.
00 - $75,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Vision insurance Schedule:
Monday to Friday Weekends as needed Application Question(s):
What is your desired salary range? Ability to Relocate:
Inland Empire, CA:
Relocate before starting work (Required) Work Location:
On the road.
Estimated Salary: $20 to $28 per hour based on qualifications.

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